To help when making a personal injury claim, it is important that the person dealing with your case has as much information as possible. UnionLine will always work to ensure the best possible outcome for our members, but there are ways you can help us.
There is some information you can make a note of at the time of the road traffic collision that can help with your claim for compensation.
- The name and address of the other driver, along with their insurance details if known
- The make and registration numbers of all vehicles involved in the accident
- The names and contact details of any witnesses to the accident
- Photographs of the accident
- The location where the accident took place
Download this helpful form to keep in your vehicle in case of a road traffic accident that wasn’t your fault.
If the other driver has no insurance, leaves the scene of the accident, or admits to driving a stolen vehicle, you should contact the police immediately.
Your solicitor will also need to know other information which may support your case. This can include:
- The direction you were travelling in
- The date and time of day
- The weather and road conditions
- Whether there was anyone else in the car with you, or if others were involved in the accident
- If there were any witnesses – if possible get their details
- The make and registration numbers of all vehicles involved, and whether there were passengers in the other vehicles
- Who you believe was responsible for the accident and why
- What happened immediately before and after the accident
- Whether the police were called – if they weren’t called, why was this? If they were called, which force and officer attended the scene? What was their collar number? Was a crime reference number given?
- Whether anybody was injured
- Whether the ambulance service attended
- Whether anyone was taken to hospital – and if you were taken to hospital, which one?
- Whether you are comprehensively insured and the amount of excess payable on your policy
- Whether you are the owner of the car and the details of the owner and their insurer if you are not
You will also need to provide UnionLine with information about the injuries you sustained in the accident and medical evidence of this will be required. Photographs of your injury are also useful, if relevant.
You should retain any receipts and make a note of any expenses you incur relating to your accident, so that you can be reimbursed for them.